When the telephone does not work, it is a matter of urgency! Part of our service strategy is that it does not come to this. Thereby you always remain on course!
Should it happen at any time, however, we are glad to be available for partners and customers with our experience and knowledge.
- Every one of our services is provided with a clear service plan
- We also offer customised service plans for specific requirements
- We offer online information about availability, capacity and network quality
- You receive changes to network status via email or text message
- We deliver hardware pre-programmed
- During installation, we are available by appointment to offer support with our telephone and remote service
- With our remote service we also help online
- We offer support to administrators when the handbook is not available
- Depending on the service plan, service tickets are handled for free or for payment
- We offer email, telephone and remote service tickets
Our expert service hotline is available to you according to the agreed service plan.
Our advisers, available on the number
+43 (1) 662 80 10-40
are happy to help.
You can find further service info at Contact